Frequently Asked Questions
Everything you need to know about Monk Fruit and your Lakanto orders
What is Monk Fruit and how is it used in Lakanto products?
Monk Fruit, also known as Luo Han Guo, is a small round fruit native to Southeast Asia. We use the extract from this fruit to create a zero-calorie, zero-glycemic sweetener that tastes just like sugar, allowing you to enjoy your favorite foods without the sugar crash.
Does Lakanto sweetener affect blood sugar levels?
No, Lakanto Monk Fruit Sweetener has a glycemic index of zero and does not raise blood sugar or insulin levels, making it a perfect choice for diabetics and those following ketogenic or low-carb diets.
What is your shipping policy for domestic orders?
We offer standard shipping across the USA. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location. Free shipping is available on orders over a certain threshold.
Can I return food products if I am not satisfied?
Due to the nature of our food products, we cannot accept returns for opened items. However, if your product arrived damaged or you received the wrong item, please contact our support team within 30 days for a replacement or refund.
Are Lakanto products Non-GMO and Gluten-Free?
Yes, we take pride in our ingredients. The majority of Lakanto products are Non-GMO Project Verified, naturally gluten-free, and vegan-friendly to support a wide variety of dietary preferences.
How should I store my Lakanto products to ensure freshness?
To maintain optimal quality, we recommend storing our sweeteners, mixes, and syrups in a cool, dry place away from direct sunlight. Ensure the packaging is tightly sealed after each use.